Hello, I'm Ash Billings!
A UX Design Manager based in Seattle
Currently I’m leading a small team of designers who create and refine products for Big Fish Games. Our work includes admin tools for games operational services, a mobile marketplace, and the front-end website as well as providing guidance and best practices for a variety of customer-facing experiences. Prior to that, I was designing administrative tools for an instructional design software at Intrepid Learning.
I began my career as a web and graphic designer before transitioning to UXD. In addition to my 4 years in UXD, I bring to the table about 5 years of experience as a freelance graphic designer, design instructor, and program chair. My background includes designing for e-commerce, B2B, enterprise software, and casual game markets.
UX is more than creating an attractive façade. Conducting research, collecting user data, setting project goals, validating assumptions, and evaluating metrics are all part of the design process.
Learn more about my process.
It takes experience to know how all the pieces fit together. A good designer understands the importance of both business requirements and the user needs and how to fit them together into a single, harmonious solution.
View my portfolio of work.
Producing design deliverables is only half of the job. The best solutions often require communication and connectivity between stakeholders, teams, and even external clients and companies.
See how we’re connected on LinkedIn.
More About Myself
I currently live in Kirkland, a suburb of the Greater Seattle area. My husband and I are separated by a border, so I spend a lot of time in Vancouver, BC. I don’t currently own any fur babies, but I am pet-ambivalent (likes both cats AND dogs).
Some of my personal interests include: swing dancing, board games, gardening, costume and prop design, epic fantasy novels, skiing & snowboarding, steampunk, video games, baking, scuba diving, roleplaying, home improvement projects, and science fiction.
I also spend a lot of my free time volunteering. Last year I was a mentor for Hexagon UX (formerly known as XX+UX). I also offered support to service providers for the United Way of King County’s Community Resource Exchange.
In the past, I have been a guest speaker at both public and private schools. Topics I have presented include breaking into the design industry as a new graduate and what it’s like working as a designer. I’m hoping to take this experience further by presenting at UX events.
Ash’s cunning wit and intelligence are very quickly evident upon meeting her and forever ring true. She is the type of designer who doesn’t take a back seat when approached about a design problem. Instead, she naturally takes the bull by the horns and tackles the problem with great professionalism and execution in every step of the design process. She does this while always keeping in mind the big picture context and, most importantly, the user.
Ash’s attention to detail and concern for the end-user resulted in many improvements to client- and internal-facing user interfaces. Ash’s pride in her work would show through in the quality of the wireframe and mockup designs she would provide the software development team. As an application developer, I appreciated her openness to input and collaboration on bringing her designs to fruition.
I worked with Ash as a Technical Program Manager while she was a UI designer on a key project within our organization. I enjoyed her creative and self-starter personality which was always willing to go the extra mile to satisfy the business. I found her accommodating when things required a change and was appreciative when she collaborated as desired. Her pleasant personality was an added asset to her profile as a designer.
Rapidly shifting priorities makes planning difficult, and often UI/UX design is the most affected because lead times are compressed. Ash manages to deliver quality design while effectively balancing speed and accuracy. Her team building and mentoring was and continues to be particularly strong.